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Frequently Asked Questions
ABOUT THE WEBUNIQUE WEBMASTER
1. What is the WebUnique WebMaster?
The WebUnique WebMaster tool offers web-editing capability to those who have a WebUnique site and choose to maintain it themselves. This easy-to-use tool allows users to add pages, change text, insert images, even include accessories like guestbooks and counters.
2. Why was the WebUnique WebMaster created?
We created the WebUnique WebMaster to counter the frustration business owners and professionals often experienced after they had a website built for them. Sure, it's great to finally have an Internet site, but what comes next? In the WebUnique WebMaster, we deliver a web-editing tool that's friendly and easy-to-use for anyone, especially those who have limited computer experience.
HOW TO USE THE WEBUNIQUE WEBMASTER
1. My website has been created for me. How do I begin making changes?
Assuming you have Internet access, the first thing you need to do is log on. Using your browser (Internet Explorer 4.0 and higher or Netscape 4.7 and higher), go to this address:
http://webmaster.webunique.com
Here, you will be prompted to enter your username and password in order to gain access and begin editing your website.
2. What are the basic things I need to know how to do in order to edit my website?
The most common things you will need to know how do are:
- Add text to individual pages
- Add new pages
- Add new buttons
- Add or replace a top banner
- Insert new images
- Update my general information
- Link to pages within my own website
- Link to other websites
- Include accessories like a guestbook or counter
3. How do I add text to my pages?
At the Main Menu, select "My Web Pages," which can be found under Edit Website Components.
From there, select the page you'd like to add text to and then click "Edit" under Options.
Here you may be prompted to install the "Ektron eWebEditPro Editor" that will allow you to modify web pages in the same way you'd modify a Microsoft Word document. If you know HTML, the computer programming language used to build websites, you may choose to use the "HTML Editor," an option that appears at the bottom of the page. With either editor, a screen will appear where you can begin to make changes to your website. For instance, you can increase the font size, bold text, underline words, align paragraphs, etc.
We have included some special features to enhance your website, that empower you to change text color, insert images, create links, and more.
4. How do I change the color of my text?
In the "WYSIWYG (What You See Is What You Get) Editor," to change the color of your text, highlight the appropriate text and then click on the Font Color graphic that looks like a capital A with a painter's palette above it. When the color palette appears, select a color square. Then select Save Changes.
From here, return to the Main Menu by clicking on the Main Menu link. Find Generate Website and click "Generate Now." Instantly you should see, "Website Generation Complete!"
To view your changes, find "My Site" on the top menubar tabs. Click it and your website will appear on a new screen. If you don't see your changes, don't worry. On the top of your browser's menubar, click "Refresh" (in Internet Explorer) or "Reload" (in Netscape Navigator).
5. How do I add new pages?
At the Main Menu, select "My Web Pages," which can be found under Edit Website Components.
From here, find the "Add Page" button. Right above it, there is a field that says, "Page Name." Click on the field and modify the text to the desired name of the page. To the right of this field, there is another field where you will enter the filename of that page. Be sure that you don't use any spaces in this field. For example, for a page about your company, you may enter "About Us" for the Page Name, and "aboutus" for the filename. Last, click Add Page, return to the Main Menu, then select Generate Now.
To update your site's navigation to include your new page, you will need to create a button for each new page. To do so, please refer to question: How do I add new buttons? Once you have created a new button, refer to the question: Once I've created a new button, how do I get it to appear on my website?
6. How do I delete pages?
At the My Web Pages menu, click "Delete" under the Options by the page you wish to delete.
7. How do I add new buttons?
At the Main Menu, select "Templates," which can be found under Manage Images.
From here, browse through the available buttons by clicking on the categories that interest you. Once you've found one that suits you, select it by clicking "Edit: Button" beneath the template ("Save: Button" saves a blank button).
Next, at Text, click on the field area and type in the button name. Then click Preview Button. Your text may appear in an unusual position, therefore you'll need to adjust its position. To accomplish this, at Horizontal, click on the field and type in numbers to adjust the horizontal position of the text on the button. The range is from 1 to 120. The greater the number, the further right its position. Then click Preview Button. Keep adjusting the image until you're satisfied.
At Vertical, click on the field and type in numbers to adjust the vertical position of the text on the button. The range is 1 to 35. The greater the number, the further down its position. Then click Preview Button. Keep adjusting the image until you're satisfied.
At Font Face, click on the down arrow and choose a font style. Then click Preview Button.
At Font Size, click on the field and choose the font size of the text. Then click Preview Button.
At Font Color, click on the Color Finder, which prompts a color palette, and select a color square. Then click Preview Button.
Don't worry about Image Quality. Most likely, you'll always want to keep it at 100. If you do choose to adjust your image's display quality, at Image Quality, click on the field and select a range from low to high (0 to 100). When you're completely satisfied with the button, return to the Main Menu and select Generate Now. Your image has now been placed in your Online Image Directory, which can be viewed at "My Images" under Manage Images.
8. Once I've created a new button, how do I get it to appear on my website?
At the Main Menu, select "Menubar Components," which can be found under Edit Website Components.
From here, click "Add a new button..." at the bottom of the screen. You are now on the Add page. First check to see if the button is displayed. If there is a check in the box, then it is displayed.
Next, you will need to create a Button Name. Click on the Button Name field and type in the name of your new button. This button name will also appear in the text links on your website. Next, click on the down arrow by the Image field to find the image you saved to your Online Image Directory. Scroll down until you find the image and select it with your mouse. Lastly, click on the down arrow by the Link field and find the page you want this button to link to. Then click Save Changes.
Return to the Main Menu, select Generate Now, and then view your website. If the image doesn't appear, click "Refresh" or "Reload" on your browser.
9. How do I add or replace my top banner?
At the Main Menu, select "Templates," which can be found under Manage Images.
From here, browse through the available buttons by clicking on the categories that interest you. Once you've found one that suits you, select it by clicking "Edit: Top Banner" beneath the template ("Save: Top Banner" and "Save: Bottom Banner" saves blank banners).
Next, at Text, click on the field area and type in the banner name. Then click Preview Banner. Your text may appear in an unusual position, therefore you'll need to adjust its position. To accomplish this, at Horizontal, click on the field and type in numbers to adjust the horizontal position of the text on the banner. The range is from 1 to 620. The greater the number, the further right its position. Then click Preview Banner. Keep adjusting the image until you're satisfied.
At Vertical, click on the field and type in numbers to adjust the vertical position of the text on the banner. The range is 1 to 80. The greater the number, the further down its position. Then click Preview Banner. Keep adjusting the image until you're satisfied.
At Font Face, click on the down arrow and choose a font style. Then click Preview Banner.
At Font Size, click on the field and choose the font size of the text. Then click Preview Banner.
At Font Color, click on the Color Finder, which prompts a color palette, and select a color square. Then click Preview Banner.
Don't worry about Image Quality. Most likely, you'll always want to keep it at 100. If you do choose to adjust your image's display quality, at Image Quality, click on the field and select a range from low to high (0 to 100). When you're completely satisfied with the banner, return to the Main Menu and select Generate Now. Your image has now been placed in your Online Image Directory, which can be viewed at My Images under Manage Images.
10. Once I've created a new banner, how do I get it to appear on my website?
At the Main Menu, select "Global Components," which can be found under Edit Website Components.
From here, scroll down to the bottom of the page and find Images. Click on the down arrow position at the right of Top Banner. Then Scroll down until you find the file name, which begins with a number, select it with your mouse, and click Save Changes.
Return to the Main Menu, select Generate Now, and then view your website. If the image doesn't appear, click "Refresh" or "Reload" on your browser.
11. I have my own images that I would like to include. How do I get them to appear on my website?
At the Main Menu, select "My Images," which can be found under Manage Images.
Type a name for your image in the Image Name field, and click the "Browse" button to navigate to where your image is stored on your computer. Click on your image to select it, and then click on the Add Image button. Your image has now been added to your Images directory. To make it appear on a page, please see the question: How do I insert an image?
12. How do I find and use Clip Art on my website?
At the Main Menu, select "Clip Art," which can be found under Manage Images.
From here, browse through the available clip art images by clicking on the categories that interest you. Once you've found one that suits you, select it by clicking "Save Image" beneath the piece of Clip Art. The image has now been added to your Images directory. To make it appear on a page, please see the question: How do I insert an image?
13. How do I insert an image?
At the Main Menu, select "My Web Pages," which can be found under Edit Website Components.
From there, select a page and then click "Edit." Once at the page, to insert an image, click the Insert Image graphic that looks like a yellow stamp with mountains on it. Then click on the down arrow to view a list of images. Select one and then click Preview or OK.
14. How do I position an image?
Images on your page can be positioned on the left or right side of the text, which wraps around the image. Due to the limitations of the internet, at this time it is not possible to center an image with text wrapped around both sides.
To position your image, first right-click on the image and select "Picture." A screen will open up showing you all of the possible image options. Find Alignment and change your image alignment to "left" or "right" depending on how you want to place your image. Once you are finished, hit the OK button.
Now that your image has been aligned, hold down your left mouse button and drag your image to wherever you wish to place it. This may take some getting used to. Once there, release the image from your mouse's grip.
Once the image has been inserted and you've dragged it to your desired location, select Save Changes. Go to the Main Menu, select Generate Now. Then view your website and click "Refresh" or "Reload" on your browser.
15. How do I update the general contact information about me or my company (i.e., phone numbers, emails, etc.)
At the Main Menu, select "Global Components," which can be found under Edit Website Components.
Notice that the first grouping of information is called General Information. You can change the general information about your company by selecting a field and modifying the information.
To make changes to other areas, refer to the "WebMaster Training Manual," which can be found under Miscellaneous Options.
16. How do I create a link to other pages within my site?
At the Main Menu, select "My Web Pages," which can be found under Edit Website Components.
From here, you can view a list of pages on your website. Select a page and then click "Edit." You can create a hyperlink to any page or the World Wide Web by highlighting a word or an image and then clicking the Create Link icon, which looks like a globe with two chain links.
From here, find Quick Link and click on the down arrow. Then select a page where the link will point. Then click OK.
Don't forget to click Save Changes and select Generate Now at the Main Menu.
17. How do I create a link to other websites?
At the Main Menu, select "My Web Pages," which can be found under Edit Website Components.
From here, you can view a list of pages on your website. Select a page and then click "Edit." You can create a hyperlink to any page or the World Wide Web by highlighting a word or an image and then clicking the graphic Create Link, which looks like a globe with two chain links.
From here, find Link and after the "http://" type in the URL (i.e., www.WebAddress.com) and click OK.
Don't forget to click Save Changes and select Generate Now at the Main Menu.
18. What accessories can I add to my website?
The WebUnique WebMaster makes it possible for you to include:
- Guestbook
- Ticker Tape
- Online Store
- Counter
- Web Calendar
- Payment Calculator
19. How do I add an accessory to my website?
To add an accessory to your website, email us at support@webunique.com and our staff will add any accessory to fit your specifications. Some charges may apply.
SOLUTIONS TO PROBLEMS
1. I'm having problems logging on. What do I do?
First, make sure your "Internet Cookies" are enabled. What's more, if you are trying to access your website behind a "firewall," you may experience problems. Last, you might have a software program on your computer that is deleting your Internet Cookies, therefore you'll have to disable this software program in order to use the WebUnique WebMaster.
2. What are Internet Cookies?
According to TechDictionary, an Internet Cookie is data created by a Web server that is stored on a user's computer. It provides a way for the website to keep track of a user's patterns and preferences and, with the cooperation of the Web browser, to store them on the user's own hard drive.
The cookies contain a range of URLs (addresses) for which they are valid. When the browser encounters those URLs again, it sends those specific cookies to the Web server. For example, if a user's ID were stored as a cookie, it would save that person from typing in the same information all over again when accessing that service subsequent times.
You can have your browser disable cookies or warn you before accepting a cookie. Look for the cookie options in your browser in the Options or Preferences menu.
3. How do I enable my Internet Cookies?
Using Internet Explorer 4.0, go to the menu bar and select View, then select Internet Options, then select Advanced, then scroll down until you find Cookies and make sure they are enabled.
Using Internet Explorer 5.0, go to the menu bar and select Tools, then select Internet Options, then select Security, then select Custom Level, then scroll down until you find Cookies and make sure they are enabled.
Using Netscape Navigator 4.7, go to Edit and select Preferences. In Preferences, select Roaming Access, and then Items. Under Items, check Cookies in order to enable them.
4. Why does WebUnique use Internet Cookies?
For username and password validation.
5. What is a firewall?
A security feature on your network that prevents you from submitting and/or accepting information on the Internet. To determine if you're on a system that has a firewall, contact your system administrator.
6. What are the most common problems experienced when using the WebUnique WebMaster?
The user forgets to click on the Generate Now after saving changes or forgets to hit "Refresh" or "Reload" on the browser when viewing the website after saving changes.
7. Where do I go for help?
For WebUnique WebMaster-related problems, email us at support@webunique.com and we'll do our best to respond within 24 hours.
Last Updated: 8/23/00
